Ok, so I'm a telemarketer for a living. I was previously in a much happier environment than I am at now. Why did I jump ship after 2 years there? Because they couldn't pay me as well as my current co.
Honestly, I am miserable here. My colleagues and boss are nice. But after 2 years of goofing around and chasing after celebrities with my ex colleagues, things aren't the same. They are really irreplaceable.
I don't get Singaporeans. I am Singaporean, you are Singaporean. So why are you so rude to me when I make a cold call? Fine, I know people dislike cold calls. I dislike them myself. But I'm nvr rude when I receive one. Just decline politely, what's so difficult about that!
And I don't even want to get started on phone etiquette. I think whoever wants to be a receptionist or work anywhere where they have to pick up the phone, should go through some form of phone etiquette lesson first. And also please learn how to speak English. At least simple conversational English. I don't work in China, thank you very much.
Here's some examples of people who have managed to piss me off these past few days. I'm surprised and thankful I haven't gotten a seizure talking to these idiots.
A: "Ello!"
Me: Hi! I'm so and so calling from XYZ co. Is this ABC co?"
A: "Ya!"
Me: "Can I speak to the person in charge of (whatever) please?"
A: "NONONONOO we are not interesting!"
Ya, back in Mediacorp when I was selling advertising, I'd certainly go "Ya, I know u are not interesting, that's y u need advertising. *eyeroll*
Firstly. Why are u not introducing ur co name when I call? I have to ask?? Secondly, y are u giving me that I owe-u-a-million-dollars tone? Damn u ok.
Another one:
*after going through hell and managing to get the person in charge*
A: "Yah?"
Me: Hi! I'm so and so from whatever co. I understand u're the person in charge?"
A: "Ya."
Me: "How do I address u?"
A: R. (for Rude)
Me: Ms R, the purpose of my call is brainwash u to spend money with my co.
(Ok I'm joking. I have a script to follow at work. :P)
A: "No, I'm not interested."
Me: "No worries, thank you!"
*R hangs up*
Like what the hell is wrong with people like these!!!!
Some people, are less rude. But they don't even know the difference between a parcel and a document. I ask if they send parcels, they go YES. Then I ask a few more profiling questions, they go "oh, I only send documents." *facepalm*
Some go: "Just send me an email."
No. No way. Because I know these people will just hit the delete button after I spend time, actually drafting out a nice email to them and wishing them best regards. So over my dead body am I going to send them an email.
There are nice people. Rare gems. I'm happy if they are willing to chat with me. Most of them don't need my co's services. But I don't get mad. All I ask for is a little politeness. My job stinks enough, you humans don't have to make it any worse.
So in future, if you ever get a cold call, please don't be rude to the person on the line. U only receive ONE cold call. The telemarketer has to make at least 55 calls a day. Imagine urself in my shoes. 55 such rude people, do you feel good about making my day any worse?
Don't anyone dare say I'm paid to take this shit. No one is paid to take shit from a fellow human being.
Reminds me of a scene in Hell's Kitchen season 1. Kitchen was chaotic, Gordon was pissed, customers were pissed, and this ass wanted to fight with Jean Philippe, the maitre d. He pointed a finger at him and went something like: "I have a doctors, do u have a doctors? U have no right to talk to me like that." If I remember well, Gordon kicked him out. So what if u have a doctors. Go take ur doctors and go see a doctor for good manners.
It's been a long while since I had a happy post, I think. My uncle is right. Happiness is more important. Looks like this is not the place for me.
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